Designing The 21st Century Enterprise


Creativity & Learning: Policy

The profound mismatch between our intrinsic drive to learn and our institutions' drive to control thwarts the continual unfolding of our natural curiosity, capacity for invention, love of experimentation, sense of wonder, sense of connection. At some level, the scars are equally severe for those who 'succeed' in the 'education' system as for those who fail. The 'winners' have so much vested in what they know and in 'being right' that they become, as Harvard's Chris Argyris puts it, 'smart people who cannot learn.'

What are the organizational principles and processes that simultaneously unite the organization behind a common purpose while promoting individual expression, creativity and learning at all levels?

"Consumers will be the newest and largest learning segment in the twenty-first-century marketplace. As information technologies become so much friendlier and smarter, and as they become intrinsic to more and more products and services, learning becomes a by-product (and by-service) of the customers' world. Never before in history have customers considered themselves learners, nor to such a great degree have businesses considered themselves educators."
THE MONSTER UNDER THE BED; Stan Davis and Jim Botkin, 1994

Your response

It is now common knowledge that businesses need to learn from customers. Do you believe it equally important to educate cusomers?

"The obsolescence and failure of education is rooted not in the design of schools but in the design of school systems. Those who, undeniably with the best intentions, propose to reinvent education one classroom at a time and one school at a time simply do not comprehend that in the difficult task of trying to change very big systems, the scale and form of change is critical."
SCHOOL'S OUT; Lewis J. Perelman, 1992

Your response

When will the current industrial based system of education totally collapse?

"(It) is no longer feasible to enable only those who are adept at decontextualized learning to develop their competencies. We need to broaden our notion of what can be considered intelligence, in terms of both individual and cultural components. Along with new attitudes about intelligence, new forms of schooling and assessment are needed to foster competencies of the majority."

Your response

Will businesses in the 21st century be employing and developing these and other multiple intellignces with in the next 10 years?

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