Premises Regarding the Knowledge Economy
by Gail and Matt Taylor
This article was originally published
in the December, 1993 issue of Mobius magazine. Copyright © 1993, The
Society of Consumer Affairs Professionals in Business
Reprinted with permission
- Knowledge is the prime resource and the knowledge worker is the principle
producer; the organization is servant.
- There is no inherent conflict between producer, manager, stockholder
and customer. Everyone is a stake holder and everyone wins through collaborative
interaction. This is the "business
of business" model and management's prime responsibility to
make it happen.
- All people are inherently creative. Vast riches lie dormant within
the human mind--riches that most people have not considered because
they assume them to be scarce, unmanageable, and unknowable.
- Creativity cannot be managed directly. It cannot be forced but it
can be facilitated to levels currently unrecognized by creating proper
environments where it can flourish.
- It is impossible to take an organizational structure designed to ignore
creativity and tweak it to facilitate creativity. The structure must
be completely re-designed and underlying assumptions about creativity
and productivity reframed. This new system must be built on the expectation
of creativity, high productivity and work happiness as the norm!
- The approach can start anywhere. Creating this capacity is never separated
from the organization's main work. It is accomplished by doing the work
in a new way.
- Incremental improvement is not effective or rewarding as a standard.
Breakthrough thinking is easier and essential--in every day work--day
- The work pays for itself as it goes because the productivity increases
outgrow the costs. Solutions are simple, but they are not free. The
major cost is the willingness and time investment of each member of
the organization to actively re-think and re-work the workplace.
See related articles:
How to Begin
The Transition Economy
copyright © 1997, MG Taylor Corporation.
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